West Norwood road was suffering from a lack of identity to distinguish from near by centres, despite the presence of key landmark features such as West Norwood Cemetry, St. Luke’s Church and the old fire station. The current layout has resulted in problems associated with on street parking and congestion. Following on from the master plan, the council appointed Landolt + Brown as an urban design consultant for improvements to the road and a public realm of West Norwood Town centre. Landolt & Brown’s scheme is putting the pedestrian first with wider pavements, better crossings and better wayfinding. The scope of the work concentrates on the area near the beautiful West Norwood Cemetery, taking in three important roads: Norwood Road, Knight’s Hill and Norwood High Street. The public space around West Norwood Station is also being altered, and St Luke’s Church is being lit up. Art works are being installed throughout the town centre to enliven it, and reflect the interesting character and history of the area.